Black Flag Journal
applied ai June 24, 2026 3 min read
The Navigation Problem: Why AI Alone Won't Get Patients to the Right Resources
Social-determinants navigation is one of the most tractable applied-AI problems in healthcare — and one of the most commonly botched. Here's how to do it right.
Matching patients to community resources sounds like a routing problem. It isn't. Here's the architecture that actually works.
Eli Wood
CEO, Black Flag Design